The winners of the Owner Satisfaction Awards 2024 were announced on Thursday evening (7th December).

Voted for by the readers of Practical Motorhome and the members of The Camping and Caravanning Club, the Awards allow us to find out how they got on when buying a ‘van, whether new or used. This presents an accurate and in-depth look at the state of the market, in turn, letting us identify the best motorhome manufacturers, the leading dealers, and the standout campervan converters.

The 2024 Awards mark the seventh time the awards have been held with The Camping and Caravanning Club, and this year, we received a total of 5,013 votes, providing us with a comprehensive set of data.

You can find out more about the scoring system in the upcoming issue of Practical Motorhome, on sale 4th January.

Without further ado, the winners are…

Best Manufacturer – New Motorhomes

Gold awards

  • Hymer – 80.3%

Silver awards

  • Roller Team – 79.8%
  • Rimor – 79.5%
  • Bürstner – 79.5%
  • Benimar – 77.0%
  • Chausson – 76.4%
  • Adria including Sun Living – 76.2%
  • Carthago – 75.4%
  • Pilote – 74.9%
  • Swift Group – 74.8%
  • Auto-Sleepers – 74.0%
  • Dethleffs including Sunlight – 73.5%
  • Elddis including Compass – 72.2%
  • Auto-Trail including Tribute – 71.8%
  • Bailey – 69.8%

Best Manufacturer – Pre-Owned Motorhomes

Gold awards

  • Hymer – 84.8%
  • Carthago – 84.2%
  • Dethleffs (including Sunlight) – 83.8%
  • Bürstner – 82.8%
  • Rapido – 81.2%
  • Adria including Sun Living – 80.7%
  • Bailey – 80.6%
  • Benimar – 80.1%

Silver awards

  • Auto-Sleepers – 79.2%
  • Roller Team – 79.1%
  • Swift Group – 78.8%
  • Chausson – 78.5%
  • Auto-Trail – 78.1%
  • Pilote – 78.0%
  • Elddis / EHG – 75.8%

Best Supplying Dealer – New Motorhomes

Gold awards

  • Todds Motorhomes – 94.0%
  • Peter Roberts Motorhomes & Caravans – 90.1%
  • Choose Leisure – 88.4%

Silver awards

  • Dolphin Motorhomes – 79.8%
  • West Country Motorhomes – 78.4%
  • Motorhomes & Caravans, Hull – 77.7%
  • Emm Bee Motorhomes – 75.7%
  • Premier Motorhomes – 75.3%
  • Tyne Valley Motorhomes – 73.5%
  • SMC Motorhomes – 71.5%
  • Don Amott – 69.1%
  • Brownhills Motorhomes – 69.1%
  • Spinney Motorhomes – 68.8%
  • CamperUK – 68.4%
  • Davan Caravans – 66.6%
  • Highbridge Caravans – 64.3%
  • Chelston Motorhomes – 63.7%
  • Wandahome – 60.8%

Best Supplying Dealer – Pre-owned Motorhomes

Gold awards

  • Meridian Motorhomes – 99.6%
  • Three Counties Motorhomes – 97.2%
  • Choose Leisure – 95.6%
  • P&P Camper Sales – 94.4%
  • Todds Motorhomes – 93.0%
  • Peter Roberts Motorhomes & Caravans – 89.5%
  • Somerset Motorhome Centre – 87.8%
  • Salop Leisure – 87.4%
  • Oaktree Motorhomes – 87.1%
  • Highbridge Caravans – 83.1%
  • CamperUK – 82.8%
  • West Country Motorhomes – 81.8%

Silver awards

  • SMC Motorhomes – 78.0%
  • Dolphin Motorhomes – 77.6%
  • Brownhills Motorhomes – 76.8%
  • Nick Whale Motorhomes – 75.9%
  • Spinney Motorhomes – 72.7%
  • Motorhome Depot – 69.2%
  • Marquis Group – 63.9%

Best New Base Vehicle

Gold awards

  • Volkswagen – 91.3%
  • Ford – 90.2%
  • Mercedes – 89.5%
  • Fiat – 81.6%
  • Peugeot – 80.0%

Silver awards

  • Citroen – 75.9%

Best Pre-owned Base Vehicle

Gold awards

  • Mercedes – 87.1%
  • Volkswagen – 85.8%
  • Ford – 85.0%
  • Toyota – 83.9%
  • Citroen – 81.9%
  • Fiat – 81.7%
  • Peugeot – 81.6%

Silver awards

  • Renault – 79.9%

Best Van Converter – Manufacturer (New and Used)

Gold awards

  • Consort Motorhomes – 95.2%
  • Wellhouse Leisure – 93.5%
  • Bilbo’s – 89.1%
  • Vantage Motorhomes – 88.5%

Silver awards

  • Wildax – 81.4%
  • Volkswagen – 80.6%

Best van converter – Dealer (New and Used)

Gold awards

  • Wellhouse Leisure – 98.2%
  • Bilbo’s – 97.4%
  • Consort Motorhomes – 96.6%

Best Manufacturer (New and Pre-owned)

Gold awards

  • Bürstner – 81.4%

Silver awards

  • Adria including Sun Living – 78.2%
  • Swift – 77.7%
  • Auto-Sleepers – 77.7%
  • Chausson – 77.3%
  • Auto-Trail (including Tribute) – 76.0%
  • Bailey – 74.7%
  • Elddis / EHG – 74.4%

If you’ve enjoyed reading this review, why not get the latest news, reviews and features delivered direct to your door or inbox every month. Take advantage of our brilliant Practical Motorhome magazine SUBSCRIBERS’ OFFER and SIGN UP TO OUR NEWSLETTER for regular weekly updates on all things motorhome related.