Travelworld Motorhomes’ dealer site in Telford has undergone a major restructuring, to guarantee a friendlier and more professional-feeling customer experience.
It has remodelled its front reception area, which now has a panoramic glass window looking onto the interior showroom, stylish tiling and a wraparound customer service desk.
Travelworld has also rebuilt its office block and overhauled its customer service department area, which now has a customer lounge. The parts and accessory departments have also been extended and re-modelled.
And work doesn’t stop there: the dealership has begun further land development to increase the display area, which will allow them to display more than 150 motorhomes on site.
Travelworld has re-modelled itself in the last 18 months, from a dealership focusing almost exclusively on US RVs to a ‘one-stop-shop’ site for both RVs and a clutch of European-built motorhome brands (including Niesmann + Bischoff, Rapido, Auto-Trail, Auto-Sleepers, Chausson and Tribute).
To reflect this change, Travelworld has also decided to rework its logo, corporate colour, dealership signage and uniform.
Travelworld’s Managing Director Ross Edwards said: “We’re certainly motivated at the moment and although these are difficult times we are very excited by what the future holds for us. We have recently taken on some of the strongest motorhome brands and we are planning very much for growth.”