Guests from across the motorhome industry eagerly awaited the results, which were drawn from comprehensive surveys completed by readers of Practical Motorhome who have bought either a new or used motorhome during the past three years. 

As usual we received thousands of responses – a big thank you to everyone who contributed.

This year’s Motorhome Satisfaction Awards features a new category for Best Van Converter (Direct Sales), which counts those businesses which manufacture and sell direct to customers, and also sell pre-owned models direct to customers.

Sarah Wakely, Editor in chief of Practical Motorhome, said: “This survey is an invaluable tool, both for readers keen to get insight from other owners, and for the industry to help them continue to deliver great caravans and motorhomes and the highest levels of service for their customers.

“Congratulations to all of the award winners.”

See below for a list of winners and check out our latest issue out on 6 February for the full results.

2020 Owner Satisfaction Award winners

Best Van Converter (Direct Sales) – Murvi

Best Manufacturer (New Motorhomes) – Dethleffs

Best Manufacturer (Pre-Owned Motorhomes) – Bürstner

Best Supplying Dealer (New Motorhomes) – Todds Motorhomes

Best Supplying Dealer (Pre-Owned Motorhomes) – Peter Roberts Caravans and Motorhomes

Best Motorhome Manufacturer (UK New and Pre-Owned) – Auto-Sleepers