Customer service is very much at the heart of everything that Todds Motorhomes offers.
The dealer helps every customer find the best motorhome for their needs. Uniquely, it has the facility to display all vehicles for sale under cover at its premises on the outskirts of Preston, Lancashire. Equally uniquely, overhead is a system of some 120 solar panels which, along with a biomass boiler, means Todds produces more energy than it uses.
Todds is a third-generation family-run business, with current boss Stuart Todd joining in 1984 and newest member of staff William, Stuart’s son, coming on board in 2021. That’s allied to a notably low staff turnover, generally.
Says Stuart: “Being a family business, we care about our customers and go the extra mile providing a good service. So it means a lot getting recognition for the hard work when we win awards knowing our customers have taken the time to vote for us.”
The dealer can be proud of its achievements at the Owner Satisfaction Awards 2023, where two Gold Awards were awarded. These came in the Best dealer – pre-owned motorhomes and Best Dealer: new motorhomes categories, thanks to scores of 90.0% and 93.1% respectively.
Head to our Best of British: Motorhome Dealers section to find out more about the other major players from across the country.
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