A leap year bug has been blamed for certain TomTom satnav devices suffering from location problems of late, according to a report by BBC News. TomTom’s software seems to have been thrown out of whack by the extra day added to February this year, resulting in both old and new models being unable to lock onto a GPS signal.

The bug first appeared on 31st march and affects the following models:

A leap year bug has been blamed for certain TomTom satnav devices suffering from location problems of late, according to a report by BBC News.

TomTom’s software seems to have been thrown out of whack by the extra day added to February this year, resulting in both old and new models being unable to lock onto a GPS signal.

The bug first appeared on 31st march and affects the following models:

  • Start 20/25
  • Via 110/120/125
  • Via Live 120/125
  • Go Live 820/825
  • Go Live 1000/1005/1005 World

Resetting the device by holding the power button for 20 seconds is reported to provide temporary relief for the problem, but TomTom has since issued a software update that fixes the glitch permanently.

The update requires the satnav device to be connected to a Windows or Mac OS X computer that has the MyTomTom software installed — the update will be downloaded and applied automatically, and takes about 30 seconds.

There are full instructions for the update available at the TomTom site and owners of affected devices might want to read the “No GPS signal” thread at the TomTom support forum.

Share with friends

Follow us on

Most recent motorhome reviews

The Practical Motorhome Bürstner Lyseo t 744 review – 1 - The 2017 Bürstner Lyseo t 744 is 7.49m (24
The Practical Motorhome Moto-Trek X-Cite EB review – 1 - The slide-out takes the X-Cite EB's overall width to 2.7 metres and it is operated easily by just flicking the switch above the settee (© Practical Motorhome)
The Practical Motorhome Chausson Welcome 611 Travel Line review – 1 - This Fiat Ducato-based four-berth packs a lot into its 6.96m length (© Lizzie Pope/Practical Motorhome)
The Practical Motorhome Shire Phoenix ML Black Edition review – 1 - This 3500kg MTPLM ’van lives up to its name, but Shire Conversions can do it in other colours (© Nick Harding/Practical Motorhome)
The Practical Motorhome Bailey Autograph 79-4 review – 1 - The 7.79m-long Autograph 79-4 is the only model in this line-up of Bailey motorhomes with an island-bed layout (© Practical Motorhome)
The Practical Motorhome Elddis Accordo 120 review – 1 - The Peugeot Boxer-based Elddis Accordo 120 has an MTPLM of 3300kg (© Niall Hampton/Practical Motorhome)